Payment Policy

At Tolkev, we are committed to providing transparent and secure payment processes for all our clients. This Payment Policy outlines the terms and conditions regarding payments for services purchased through our store.

1. Accepted Payment Methods

We accept the following payment methods:

  • American Express

  • Google Pay

  • Bancontact

  • Diners Club

  • Discover

  • G Pay

  • Maestro

  • Mastercard

  • PayPal

  • Shop Pay

  • Union Pay

  • Visa

All payments are processed securely through trusted third-party providers.

2. Payment Terms

  • Full Payment in Advance: Unless otherwise agreed, all services must be paid in full before work begins.

  • Custom or Large Projects: In certain cases, milestone or partial payments may be arranged in writing before the project starts.

  • Currency: All prices are listed in GBP (£) unless stated otherwise, and payments must be made in the same currency.

3. Taxes

  • Prices displayed on our website are exclusive of applicable taxes unless otherwise stated.

  • Clients are responsible for paying any additional fees, duties, or VAT as required by local regulations.

4. Invoices & Receipts

  • A digital receipt will be issued automatically after successful payment.

  • Invoices for business clients can be provided upon request.

5. Late Payments

  • For milestone-based or recurring services, any late payments may result in a delay or suspension of service delivery.

  • Repeated late payments may lead to cancellation of the service without refund.

6. Security

  • We do not store your payment details. All transactions are encrypted and processed securely via third-party gateways.

  • You are responsible for ensuring your payment details are correct at the time of checkout.

Reach Us

Business Name: Tolkev
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Mail: support@tolkev.shop
Business Phone: +44 141 782 7301
Address: 296 Thorold Road, Ilford, IG1 4HD, United Kingdom